Certified quality “Made by KSB”

KSB aims to provide top-quality products and excellent service. The internal certification “Made by KSB” and the company’s focus on the European Foundation for Quality Management ensure that this is possible.

qualitaetssicherung-picture The five main goals of KSB are:

  • Maximum customer satisfaction:
    Comprehensive, timely fulfilment of customer requirements
  • Fostering quality awareness:
    Continuous training to ensure a high level of qualification of all employees, role model function of management
  • Prevention (of faults or non-conformity) rather than cure:
    Systematic analysis of the root cause of faults or non-conformities in order to initiate preventive measures
  • Improvement in quality:
    Efficiency in all work processes
  • Involvement of suppliers:
    Fair and open partnership in pursuit of common goals

KSB achieves these goals based on the following principles:

  • Uniform and secure quality guidelines
  • Focus on Business Excellence Model of the European Foundation for Quality Management (EFQM)
  • Modern quality management system

Internal certification “Made by KSB”

  • Assured quality at all sites based on KSB quality standards
  • Short delivery times and global availability of the products through optimised manufacturing processes
  • Expert on-site service
  • Good price/performance ratio
Additional Information




Rainer Michalik


Corporate responsibility


+49 6233 86-2656
+49 9241 71-3412
+49 172 7412675
Leitlinien für Qualität

Quality Guidelines

Environmental Protection, Occupational Health

Quality Guidelines625 KB