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Cyber attack repelled - systems up and running again
KSB successfully repelled the cyber attack at the beginning of April. According to current knowledge, there was no leakage of customer data or technical know-how. All systems have been hardened - i.e. made even more secure - and restarted after careful testing. All locations are now operational again.
For customers worldwide, important information and also the web shop as well as the product and spare parts catalogue are available again.
There may still be minor temporary restrictions in communication at some sites, but KSB's experts are also working flat out to remedy this. From around mid-June, all internal and external systems should be working as usual again.
KSB has used the learnings from the cyber attack to further improve its already very high security standards.
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Your spare part in a few clicks. Get your part faster.
Discover how you can use our practical spare parts search to quickly find the right spare part for your KSB product:
- Using the product specific serial number, you will find the exact spare parts list containing all components.
- The pump data sheet shows you the relevant configuration, making it easier to find parts.
- Exploded views help you to identify the right part.
- If there is no serial number, standard parts lists for the KSB products help you further.
And the best thing: you can even order spare parts directly in our Online Shop.
