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You need more than excellent products

Benefit from the extensive North American KSB SupremeServ service and spare parts portfolio. On-site or in one of our service centres located across Canada, we provide service backed by 150 years of manufacturer know-how.

KSB SupremeServ

Always there for you

From initial consultancy, planning, installation, operation and maintenance to classic and digital service concepts: KSB is on hand to help you over the entire life cycle of your system. And this with more than 3500 specialists in over 190 service centres around the globe.

Illustration of the phases of a product life cycle: Consultation and analysis, commissioning, operation and repair

Illustration of the phases of a product life cycle: Consultation and analysis, commissioning, operation and repair

1. Consultancy and analysis

Identify the efficiency of your pumps and systems with smart tools and services from KSB. In some cases the evaluation is available within seconds.

Pump checks
System analysis
Energy management
Monitoring

2. Commissioning

KSB service staff can carry out installation and supervision as well as handling the commissioning of your entire system. So you will be on time and ready for operation: wherever you are in the world. Reliability and safety right from the start.

Installation
Alignment
Instruction
Test run

3. Operation

Service and spare parts solutions from KSB make for smooth operation and unparalleled availability. Of course, KSB service specialists also take care of products from other manufacturers.

Automation
Monitoring
Spare parts availability
Inspection & maintenance inspection

4. Repair

KSB offers tailor-made service and state-of-the-art spare parts solutions for pumps regardless of make or model. KSB service specialists are there to support you – 24 hours a day, 365 days a year – worldwide.

In house repair
Onsite services
3D printing
Reverse engineering

1. Consultancy & Analysis

Energy efficiency consulting (Fluid Future) for pumps and valves

Energy efficiency consulting (Fluid Future) for pumps and valves

Energy Efficiency Consulting

Optimize your system’s energy efficiency in four steps using FluidFuture®. KSB’s systematic approach ensures maximum energy savings.

Systematic analysis
Clear recommendations for action

Technical consultancy for pumps and valves

Technical consultancy for pumps and valves

Technical Consultancy

As a full-range supplier, KSB is on hand to advise you in every stage of the life cycle of your product or system.

Cost savings via system optimization
Increasing system availability

Identification of energy-saving potential (Sonolyzer)

Identification of energy-saving potential (Sonolyzer)

Identification of Energy-Saving Potential

KSB Sonolyzer® is a smartphone app from KSB which analyzes the motor sound of your asynchronous motor to identify whether your pump is operating efficiently or whether too much energy is being consumed.

Free download
Analysis within seconds

SES System Efficiency Service

SES System Efficiency Service

SES System Efficiency Service

Pumps that are not optimally matched to the system consume too much energy. Thanks to SES System Efficiency Service from KSB, this doesn’t have to be the case.

Energy efficiency analysis
Damage analysis

2. Commissioning

Installation and commissioning

Installation and commissioning

Installation and Commissioning

Reliability right from the start: KSB service specialists are there to take care of your system by overseeing the commissioning of your pumps and entire system. Professional, reliable, on hand worldwide.

For a start-up as required
Also for non-KSB products

3. Operation

Inspection service

Inspection service

Preventive maintenance

KSB’s inspection service provides regular pump inspection and pump maintenance to ensure the reliable operation and increased availability of your system.

Preventing failures
24-hour on-call service

Maintenance inspection management

Maintenance inspection management

Maintenance inspection management

Inspecting and repairing pump sets while keeping downtimes short: KSB Service offers comprehensive maintenance inspection management for industrial facilities and power stations.

Pump inspection
System inspection

Spare parts inventory management

Spare parts inventory management

Spare parts inventory management

With its inventory management service, KSB provides recommendations for maintaining optimum spare parts stocks and preventing excess stocks or shortages of spare parts.

Reduced inventory costs
Improved availability

Pump monitoring (KSB-Guard)

Pump monitoring (KSB-Guard)

Pump Monitoring from Specialists

Prevent malfunctions and downtime using the cloud-based monitoring system KSB Guard: helping you keep track of your pumps at all times.

Detect changes
Avoid malfunctions

4. Repair

Pump repair

Pump repair

Pump Repair

KSB offers professional and fast service for pumps of any make and, if required, can modernize them to the latest technological standards. KSB also provides this service for explosion-proof pump sets.

For all makes
Pump set service
Submersed and non-submersed applications
In house and on-site

Reverse Engineering for pumps and valves

Reverse Engineering for pumps and valves

Reverse Engineering

Reverse engineering makes it possible to quickly reproduce pump spare parts that are hard to find or no longer available.

Straightforward reproduction of spare parts
The quality matches that of the original

3D printing for pumps and valves

3D printing for pumps and valves

3D Printing

3D printing opens up new possibilities in spare parts procurement. An ideal solution if you need a spare part quickly.

Additive manufacturing of spare parts
Swift delivery

Seminar and Training

Seminar and Training

Seminar and Training

KSB offers an extensive range of courses and seminars. We customize our courses based on your needs and specifications, so that your staff can expand their knowledge of pumps and valves.

Spare parts kits for pumps and valves

Spare parts kits for pumps and valves

Spare Parts

KSB offers complete spare parts kits for many pump ranges. The kits contain sealing elements, bearings and impellers, for example, and are considerably less expensive than purchasing each part separately.