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Cyber attack repelled - systems up and running again

KSB successfully repelled the cyber attack at the beginning of April. According to current knowledge, there was no leakage of customer data or technical know-how. All systems have been hardened - i.e. made even more secure - and restarted after careful testing. All locations are now operational again. 

For customers worldwide, important information and also the web shop as well as the product and spare parts catalogue are available again. 

There may still be minor temporary restrictions in communication at some sites, but KSB's experts are also working flat out to remedy this. From around mid-June, all internal and external systems should be working as usual again. 

KSB has used the learnings from the cyber attack to further improve its already very high security standards. 

MoreCyber attack – Frequently Asked Questions

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Latest case studies

The company premises of Continental AG in Hanover from the outside

KSB Guard for the cooling water system of ContiTech AG

In times of increasingly professionalised cyber attacks, the importance of secure network components is growing exponentially. This is one reason why internet-enabled products are thoroughly scrutinised by customers before they are used. KSB’s cloud-based KSB Guard was examined by the rubber and plastics specialist ContiTech, and passed the validation with flying colours. This achievement almost overshadowed the fact that the main contract involved the refurbishment and modernisation of an entire cooling water system.

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Hand holding a mobile phone with a graph displayed on the screen. In the background is a KSB pump with installed KSB Guard.

Digital tool KSB Guard continuously monitors pumps

KSB Guard performs a crucial task at the world’s largest development and test centre for valve technology, the ROLF SANDVOSS INNOVATION CENTER (RSIC) operated by SAMSON: It continuously monitors the pumps, which were also supplied by KSB. The pumps need to operate smoothly under extreme loads and with irregular operating hours. KSB Guard provides important data and operating information, ensuring that unscheduled downtimes are avoided and pump maintenance can be planned efficiently.

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KSB - one of the world's leading manufacturers of industrial valves and pumps

Founded in 1871 in Frankenthal (Germany), KSB has been one of the leading suppliers of pumps and industrial valves for over 150 years. With more than 15,000 employees worldwide and its own sales and marketing, manufacturing facilities and service operations, KSB develops and produces custom-fit pumps for various applications.

As an experienced pump manufacturer, its product portfolio includes building and industrial technology, water transport, wastewater treatment and power plant processes. Thanks to innovative research and development, KSB can meet the most diverse requirements of customers. Benefit from many years of experience and technical expertise as a renowned pump manufacturer.

KSB pump manufacturers: the best solution for your plant
Industrial pumps and valves from KSB cover a wide range of applications and are highly energy-efficient. Products convince with the most innovative technology as well as with systems that have been tried and tested for many years - including the Etanorm water pump. Achieving more than 1.5 million sales worldwide, Etanorm is the most successful standard water pump. With KSB spare parts and services.

KSB ensures the operational reliability of its industrial pumps and valves. The KSB success formula for high-performance pumps lies in the technological strength in hydraulics, materials and automation.

Competent service right from the start
The numerous production facilities ensure that KSB as a pump manufacturer can guarantee customer proximity and first-class service. The experienced specialists are certified to ensure excellent quality and extensive experience. KSB Service takes care of the commissioning, inspection, servicing and maintenance of your pumps, valves and complete systems directly on site.  KSB also provide you with spare parts quickly. This means you get the best service directly from your pump manufacturer.