KSB SupremeServ

    Always there for you

    Classic and digital service concepts covering everything from consulting to planning, installation, operation and maintenance: KSB is there for you during every phase of your system’s life cycle. And this with more than 3500 specialists in over 190 service centres – around the globe. Numerous service partners complete the network.

    Illustration of the phases of a product life cycle: Consultation and analysis, commissioning, operation and repair

    1. Consultancy and analysis

    Evaluate the operating reliability and efficiency of your pumps and systems with smart tools and services from KSB. In some cases, the operating point can be analysed within seconds.

    • Pump checks
    • System analyses
    • Energy management
    • Monitoring

    2. Commissioning

    KSB service staff can carry out installation and supervision as well as handling the commissioning of pumps, valves and entire systems. So you will be on time and ready for operation: wherever you are in the world. Reliability and safety right from the start.

    • Installation
    • Alignment
    • Instruction
    • Trial operation

    3. Operation

    Service and spare parts solutions from KSB make for smooth operation of pumps and valves to ensure unparalleled availability. Of course, KSB service specialists also take care of products from other manufacturers.

    • Automation
    • Monitoring
    • Spare parts availability
    • Inspection & maintenance inspection


    4. Repair

    KSB offers tailor-made service and state-of-the-art spare parts solutions for the repair of pumps, valves, motors and other rotating equipment of all makes. KSB service specialists are there to support you – 24 hours a day, 365 days a year – worldwide.

    • Repair
    • Upgrades & Retrofits
    • Reverse engineering
    • KSB mechanical seals

    1. Consultancy & Analysis

    Technical consultancy for pumps and valves

    Technical Consultancy

    As a full-range supplier, KSB is on hand to advise you in every stage of the life cycle of your product or system.

    • Cost savings via system optimisation
    • Increasing system availability
    Energy efficiency consulting (Fluid Future) for pumps and valves

    Energy Efficiency Consulting

    Optimise your system’s energy efficiency in four steps using FluidFuture®. KSB’s systematic approach ensures maximum energy savings.

    • Systematic analysis
    • Clear recommendations for action
    Identification of energy-saving potential (Sonolyzer)

    Identification of Energy-Saving Potential

    KSB Sonolyzer® is a smartphone app from KSB which analyses the motor sound of your asynchronous motor to identify whether your pump is operating efficiently or whether too much energy is being consumed.

    • Free download
    • Analysis within seconds
    SES System Efficiency Service

    SES System Efficiency Service

    Pumps that are not optimally matched to the system consume too much energy. Thanks to SES System Efficiency Service from KSB, this doesn’t have to be the case.

    • Energy efficiency analysis
    • Damage analysis
    Well pump measurement

    Well pump measurement

    Overall efficiency is a crucial factor in groundwater pumping. KSB performs specialised measurements to assess the cost-effectiveness of the pumping process and develops optimisation proposals.

    • Determine overall efficiency
    • Identify savings opportunities

    2. Commissioning

    Installation and commissioning

    Installation and Commissioning

    Reliability right from the start: KSB service specialists are there to take care of your system with the installation of pumps, valves and automation components. Professional, reliable, on hand worldwide.

    • For a start-up as required
    • Also for non-KSB products

    3. Operation

    Inspection service

    Inspection service

    KSB’s inspection service provides regular pump inspection and pump maintenance to ensure the reliable operation and increased availability of your system.

    • Preventing failures
    • 24-hour on-call service
    Maintenance inspection management

    Maintenance inspection management

    Inspecting and repairing pump sets while keeping downtimes short: KSB Service offers comprehensive maintenance inspection management for industrial facilities and power stations.

    • Pump inspection
    • Valve inspection
    Spare parts inventory management

    Spare parts inventory management

    With its inventory management service, KSB provides recommendations for maintaining optimum spare parts stocks and preventing excess stocks or shortages of spare parts.

    • Reduced inventory costs
    • Improved availability

    4. Repair

    Pump repair

    Pump Repair

    KSB offers professional and fast service for pumps of any make and, if required, can modernise them to the latest technological standards. KSB also provides this service for explosion-proof pump sets.

    • For all makes
    • Pump set service
    Motor repair

    Motor Repair

    KSB offers comprehensive service solutions – not only for your pump but also for your motor. This helps you save time and money.

    • Pump set service from a single source
    • Less time and lower costs
    Valve repair

    Valve repair

    Bespoke, individual, comprehensive: KSB provides professional valve service for all makes – regardless of the design, size and manufacturer.

    • Repair
    • Modification
    Reverse Engineering for pumps and valves

    Reverse Engineering

    Reverse engineering makes it possible to quickly manufacture spare parts for pumps, valves and other rotating equipment that are hard to find or no longer available.

    • Optimisation thanks to engineering services
    • Quick reproduction of spare parts
    Service for automation products

    Service for automation products

    As well as supplying the right automation technology for the energy-efficient operation of your system, KSB also provides one-of-a-kind expertise in all aspects of automation for pumps and valves.

    • Alle Antworten auf Ihre Fragen zur Automatisierung
    • Für Pumpen und Armaturen
    Service for other rotating equipment

    Service for other rotating equipment

    Your machines and processes are complex enough already. That’s why you should rely on KSB – a partner who supports you with a one-stop rotating equipment service.

    • One partner for easy coordination
    • Short response times, maximum availability
    Service for mechanical seals

    Service for mechanical seals

    Benefit from bespoke service, the shortest response times and a comprehensive product range.

    • Fast and efficient mechanical seal services
    • Recommendations for optimisation
    Seminar and Training

    Seminar and Training

    KSB offers an extensive range of courses and seminars. We customise our courses based on your needs and specifications, so that your staff can expand their knowledge of pumps and valves.

    KSB Service Partners

    When it comes to servicing pump systems, swift and comprehensive help is crucial. KSB’s customers can count on high levels of technical expertise from KSB’s service partners for pumps and more.

    Flag with the branding of KSB’s authorised service partners
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    Spare Parts

    KSB offers complete spare parts kits for many pump ranges. The kits contain sealing elements, bearings and impellers, for example, and are considerably less expensive than purchasing each part separately.