How can we help you?

Do you need assistance, do you have a question, or are you looking for your personal KSB contact? Then you’re in the right place.
You can go straight to our FAQ section to find fast answers to frequently asked questions or you can contact us directly at any time.

Your KSB contact : We’re here to support you

Via phone:

Switchboard: +358 10 288 411

Service emergency hotline (24/7): +358 10 288 4000

Via e-mail:

Quotations and orders:

Service, spare parts and MPP products:

Administration, Marketing and Logistics:

KSB webshop:

Location Finder

Are you already using the benefits of MyKSB? Find out information and register directly here.

FAQ: Answers to your most important questions

MyKSB & MyKSB Business

  • Why should I register myself on the KSB web site?
  • What is MyKSB and for whom is it suitable?
  • What is MyKSB Business and for whom is it suitable?

Purchasing KSB products online

  • Which KSB products can I purchase online?
  • Where can I request a quotation for a KSB product?
  • I am unable to call up any spare parts lists for a product.

Product information

  • Where can I find the characteristic curves of a KSB product?
  • Where can I find the right KSB product for my application?
  • Where can I find examples of customers for a KSB product?

Prices and delivery times

  • What basis has been used for the prices shown next to the products on the KSB web site?
  • Are the prices shown next to the KSB products final prices?
  • Where can I find information about the price of a KSB product?

Partner search and contact

  • Where can I find my personal KSB contact?
  • How do I contact customer service?
  • I am a private customer and am interested in a KSB product. Whom can I contact?

Security and data protection

  • Where can I find information about data privacy and protection at KSB?
  • What does KSB do to guarantee secure exchange of data?