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Successful testing of KSB Guard in a Sanitary Company of the Metropolitan Region

KSB Guard was installed in KSB pumps belonging to Chile's largest sanitation company, with a concession that covers a large part of the metropolitan region serving 2 million homes, representing an estimated population of 8 million inhabitants. Company that has 1,800 professionals to meet the needs of all its clients.

KSB-customer relationship

Since its inception, KSB has been a strategic partner, accompanying it in the development of its hydraulic solutions to meet the needs of its customers. Currently, KSB has the largest installed park of pumps and valves in the extraction, treatment, transport and distribution of drinking water, transport and wastewater treatment applications.

Industry 4.0 and KSB Guard

Among the new challenges of our client, is the digital transformation, to adapt to this new information age. In this area, KSB is not oblivious to new market trends and has developed a series of products that allow our customers to obtain information on the operation of their pumps and thus be able to take corrective or operational improvement actions. Within this product range are the Pumpmeter, Sonolyzer and our latest innovation the KSB Guard.

In September 2018, KSB launched the KSB Guard, a vibration and temperature sensor, which sends measurements every hour to a storage cloud, which is processed through a Web portal or mobile App, to deliver to our clients the operating status, generating warnings and alerts, which allow the user to take actions to improve the operation. Additionally, the portal allows storing the technical data of the pump such as model, impeller recess, year of manufacture, drive, pump curve, design drawings, list of parts and pieces and maintenance history.

New challenges- new solutions

The great challenges for our client's maintenance department were, on the one hand, that a pumping system works without problems and, on the other, that it minimizes the expense involved in its inspection and maintenance. And with KSB Guard both goals are possible! Since you can get an overview of the data of all your pumps without having to be a person physically on site.

It is a solution that gives confidence, since it monitors the status of the pumps every hour and immediately notifies any deviation. This allows problems to be solved before more substantial damage occurs.

It also saves resources from the moment of installation, as the sensor unit is easy to install and the pumps are quickly registered on a web portal. In addition, it provides specific data on their status, helping to plan maintenance intervals, anticipating the results of the process.

KSB Guard, first test in Latin America

Thanks to the close relationship between the Sanitaria company and KSB Chile, and the need to monitor the operation of one of its most critical lifting plants, the maintenance department agreed to carry out a test with the KSB Guard in 3 of the 5 pumps of plant.

The drinking water lifting plant supplies water to the communes of La Reina and Las Condes, has 5 Omega 300-560 A pumps, with 500 Kw medium voltage motors, as a whole the plant pumps 1,700 l / s, becoming the most important plant in the company.

On June 3, 2019, a team of KSB technicians installed the devices on 3 of the 5 pumps and activated the pumps on the portal successfully, becoming the first KSB subsidiary in Latin America to successfully test the KSB Guard.

The monitoring lasted 3 months, without any interruption of the measurements and of great help for our client in the prevention of unexpected plant shutdowns.

Thanks to the success of this test, the KSB Guard was launched on the Chilean market in October 2019, being the third KSB subsidiary worldwide to have the KSB Guard available for commercialization.

For more information about the KSB Guard visit the site:

Products used