Sales and service team with customer

Service & Spare Parts

More than a slurry pump manufacturer.

KSB helps customers select the type, size and operating speed of GIW®  slurry pumps that will perform at the lowest Total Cost of Ownership. This is possible through exclusive services such as a complete testing lab and wear programs. At KSB we deliver technology and solutions to your industry every day.

Find a Rep

Find a rep

Click to find a rep in your area for information on GIW Service, Spare Parts & Training.

Customer Service

To avoid costly downtime, we recommend that you keep the following parts in stock at your location. Please note that highly abrasive and/or corrosive applications may require a larger inventory of spare parts.


We offer a comprehensive choice of training courses which teach proven methods to maximize performance and efficiency using GIW®  slurry pumping products. All courses are offered at our world renowned Hydraulic Laboratory.

Technical & After Sales Service

Did you know that KSB can be onsite to help you? KSB can provide assistance for final assembly and oversee all installation issues beyond those covered in the maintenance manual of your GIW® slurry product.

GIW® Hydraulic Lab

We have operated our own full scale slurry pump test facility since the 1950s. The growth of this facility has been the result of increasing customer expectations and the desire to create partnerships with customers to achieve superior solutions for slurry transport applications.

GIW® Metallurgy Lab

GIW® Metallurgical/Materials R&D Lab uses advanced testing equipment and instruments to perform materials development, technical support, application evaluation (e.g. wear and corrosion) and failure analysis tasks.

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GIW Service Centers

Our service centers can help you save energy and prolong the life of your equipment. The facilities service bearing assemblies and refurbish pumps, even those manufactured by other OEMs.