Service on slurry pump


KSB Mining and KSB SupremeServ provide service whenever and wherever you need us.

With a network of service centers strategically located across the US, we provide full-service solutions, including onsite field service, repairs and maintenance, reverse engineering, retrofits, training and development, and more.

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GIW Florida team on service call

KSB Mining

We offer a number of services to guide you through installation to start-up and beyond. Our team of professionals are here for you through every step of the slurry pump journey.

Our service centers can help you save energy and prolong the life of your equipment. The facilities service bearing assemblies and refurbish pumps, even those manufactured by other OEMs. KSB brings assemblies back to specifications.  On-call emergency service is provided 24/7.

  • Slurry pump services
  • Slurry Pumping Training
Technician in workshop

KSB SupremeServ

Always there for you

KSB SupremeServ supports customers from all fields of application, whether it is industrial or municipal plants, power station operators, chemical or mining plants, or water/wastewater management. Our service network with more than 150 specialists in over 12 service stations in North America, is here to serve your needs 24/7 with first-class pump and system maintenance.

Whether you need support in installation and commissioning of your equipment, maintenance, and repair, customized service concepts, spare parts, or replacement. KSB SupremeServ brings knowledge and creative solutions to improve the equipment reliability and system performance to your plant.

Measuring the fan noise of an asynchronous motor with the KSB Sonolyzer app

1. Consultancy and analysis

Identify the efficiency of your pumps and systems with smart tools and services from GIW Industries and KSB SupremeServ. In some cases, the evaluation is available within seconds.

  • Pump checks
  • System analysis
  • Energy management
  • Monitoring
KSB service engineers in a power station, commissioning a boiler feed pump

2. Commissioning

Our service staff can carry out installation and supervision as well as handle the commissioning of your entire system. So you will be on time and ready for operation: wherever you are in the world. Reliability and safety right from the start.

  • Installation
  • Alignment
  • Instruction
  • Test run
KSB service engineers during an inspection in a power plant

3. Operation

Service and spare parts solutions from KSB make for smooth operation and unparalleled availability. Our service specialists can provide service for any rotating equipment from any manufacturer.

  • Automation
  • Monitoring
  • Spare parts availability
  • Inspection & maintenance inspection
Two KSB service employees working on and repairing parts of a pump in a KSB service centre

4. Repair

We also offer tailor-made service and state-of-the-art spare parts solutions for pumps regardless of make or model. Our service specialists are there to support you – 24 hours a day, 365 days a year – worldwide.

  • In house repair
  • Onsite services
  • 3D printing
  • Reverse engineering