Product Security at KSB
The cybersecurity of our digital and automation products is our highest priority. For this reason, we implement the requirements of the Cyber Resilience Act (CRA – EU 2024/2847) and conscientiously investigate potential vulnerabilities. If vulnerabilities occur, we will provide security updates as quickly as possible and publish security advisories on our website, containing details about the incident and - if necessary - instructions for the security update.
The cybersecurity of our digital and automation products is our highest priority. For this reason, we implement the requirements of the Cyber Resilience Act (CRA – EU 2024/2847) and conscientiously investigate potential vulnerabilities. If vulnerabilities occur, we will provide security updates as quickly as possible and publish security advisories on our website, containing details about the incident and - if necessary - instructions for the security update.
Reporting process
If you suspect a vulnerability in one of our products, please preferably use this form(opens in a new tab) or send us an email at product_security@ksb.com to report your suspicion.
Suspected vulnerabilities in corporate IT should be emailed to security@ksb.com.
The contact form is encrypted using TLS.
Your report should include the following information:
- Affected product, ideally including the affected version
- Contact person/contact details of the reporting person *
- Email address
- Name (optional)
- Company (optional)
- description of the vulnerability as precise as possible and, if known, how it can be exploited
- References to any information already published
After submitting your report, you will immediately receive an automated acknowledgement. You will receive an initial assessment of the reported vulnerability within 14 business days.
Security Advisories
Exploited and fixed vulnerabilities in our products are published here(opens in a new tab).