Product safety recall of older rainwater harvesting systems
KSB is recalling rainwater harvesting systems from the Hya-Rain and Hya-Rain N series. All units manufactured up to and including calendar week 17/2022 are affected. The cause is an electrical control component fitted to the system, which may pose a fire hazard. Systems from current production are not affected.
Owners of affected systems are asked to take them out of service immediately and refrain from using them any further. Those affected can report their system via the KSB online portal(opens in a new tab) KSB online portal or using the QR code shown opposite. KSB will then contact them as soon as possible to arrange for the free replacement of the control unit and to discuss the next steps.
