Sales and service team with customer

Support Throughout the Life Cycle of Your Pump

Keeping your operation running is our priority. From installation and commissioning to maintenance, repairs, upgrades, and replacements, we provide comprehensive support throughout the entire life cycle of your slurry pumping equipment.

KSB GIW, Inc. Service Locations

Georgia Service Center

Located in Thomson, Georgia, just 20 miles from KSB GIW’s main offices and manufacturing facility, our fully integrated service center delivers end-to-end support for rotating equipment. From expert repairs and precision installations to advanced monitoring solutions, we provide turnkey services designed to keep your operations running efficiently and minimize downtime.
  • Slurry and non-slurry pumps
  • Gearboxes
  • Bearing Assemblies
  • And associated components

Florida Service Center

Conveniently located in Mulberry, Florida, KSB GIW’s fully integrated service center offers end-to-end support for rotating equipment across the phosphate industry and beyond. From expert repairs and precision installations to proactive condition monitoring, our turnkey services cover:
  • Slurry and non-slurry pumps
  • Gearboxes
  • Bearing Assemblies
  • And associated components

Canada Service Center

KSB GIW’s service center in Fort McMurray, Alberta is a fully integrated facility centrally located in the Canadian oil sands. It offers turnkey repairs, installation, and monitoring of all rotating equipment including:
  • Slurry and non-slurry pumps
  • Gearboxes
  • Bearing Assemblies
  • And associated components

Research & Development

KSB GIW’s state-of-the-art Hydraulic, Metallurgical, and IoT Labs in Grovetown, Georgia provide advanced testing, research, and innovation capabilities to support pump performance, reliability, and operational efficiency. Through hydraulic pipeline testing, materials development, technical support, application evaluation, and failure analysis, KSB helps customers select the right pump while continuously improving product performance and durability.

Scrap Buyback Program

Maximize the value of your investment. When your parts reach the end of their lifecycle, we offer a buyback program that pays you for your used white iron scrap. Contact our buyback specialist today.
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