KSB Shanghai Awarded Minhang District Mayor's Gold Prize for Quality Management
SHANGHAI – June, 2025 – KSB Shanghai Pump Co., Ltd. is proud to announce that it has received the 2024 Minhang District Mayor Quality Award (Gold Prize for Advanced Quality Management Model). This prestigious honor, officially announced by the Shanghai Minhang District People's Government, recognizes the outstanding success of our proprietary "SHKSB" High-Quality Development Management Model.
The award is the highest distinction for quality management in Minhang District and serves as a major endorsement of KSB Shanghai's unwavering commitment to excellence. The selection involved a rigorous multi-stage evaluation, including stringent qualification screening, on-site assessments, and final deliberation by the Minhang District Government Quality Award Review Committee. The expert panel's in-depth analysis of our strategic operations and end-to-end quality management affirmed our industry-leading capabilities.
This achievement reflects the leadership and vision of Mr. He Jun, REO of KSB Asia North, and Mr. Frank Zhu, Managing Director of KSB Shanghai Pump Co., Ltd. "Investing in China is investing in the future," stated Mr. He, underscoring our long-term commitment. "Our core strategy of Localization, Digitalization, and Sustainability is deeply integrated with our quality-first philosophy."
The "SHKSB" Model: KSB’s Quality DNA
Our award-winning "SHKSB" model is the culmination of decades of market experience and technological innovation. It is built on the following key pillars:
A Culture of Quality: We believe quality is everyone's responsibility. This principle is embedded in our corporate culture, reflected in our 98% employee engagement rate—far exceeding industry and KSB Group averages—and our recognition as an "Outstanding Employer in China" for three consecutive years.
Localization and Innovation: Our strategy of "German technology, localized in China" has been a key driver of our success. Our R&D department launches over ten new localized products annually, with approximately 60 localized products brought to market by the end of 2024. This significantly shortens delivery times and enhances our competitive edge.
Digital Transformation: KSB China directs 60% of its investment toward digitalization. This includes a multi-million RMB digital upgrade of our new chemical engineering pump factory. By integrating smart technologies across operations, logistics, and customer service, we have boosted the efficiency of our logistics and production distribution systems by 32%. A landmark achievement is the world's first digital twin for a nuclear power main pump test rig, developed with SEC-KSB, which monitors an 85km pipeline and over 1,000 sensors in real-time.
Customer-Centric Service: Our customers are at the core of everything we do. Through five major service centers and a partner network across 31 provinces, we have drastically improved service accessibility. Our innovative "KSB Guard" digital maintenance solution, now adopted by 24 clients across seven provinces, provides predictive fault diagnosis for rotating equipment, delivering exceptional value.
This award is not only a validation of our past achievements but also a catalyst for our future. KSB Shanghai will continue to live by our brand promise, "Solutions. A Better Life," advancing our quality management standards to deliver superior products and services and contribute to China’s industrial progress.