KSB Elevates South China Presence with Expanded Guangzhou Service Center｜Driving 'Proximity Force' for Industry Future
GUANGZHOU, CHINA – June 20, 2025 – KSB, a global leader in pumps, valves, and services, marked a significant milestone in its South China operations today with the grand opening of its expanded Guangzhou Service Center. Officially relocated to No. 58 Xinxin Road, Yonghe Street, Huangpu District, Guangzhou, this move underscores KSB's unwavering commitment to its 'Proximity Force' strategy, aiming to deepen its engagement in the South China market and empower regional industrial development.
Embracing 'Proximity Force' for a New Service Paradigm
"While the address changes, our commitment remains steadfast," stated a KSB representative. Since its inception in China, KSB SupremeServ has consistently focused on delivering swift response times, timely spare parts supply, and enhanced localized service capabilities. The goal is to provide immediate, high-value support to clients.
The new Guangzhou Service Center exemplifies this core philosophy. Its strategic location within South China's superior transportation hub enables KSB to more efficiently serve Guangdong, Guangxi, Hunan, Hainan, and Fujian provinces, as well as Hong Kong and Macau. This geographical advantage ensures quicker customer reach, comprehensive pump and valve solutions, and ultimately, transforms KSB's 'Proximity Force' into a powerful market differentiator.
Three Decades of Growth: South China Service Capacity Soars Tenfold
KSB's dedication to the Chinese market spans over three decades, with service operations commencing in 1995. The establishment of the Guangzhou service point in 2010 laid a crucial foundation for KSB's growth in South China. By 2017, the original 1,000-square-meter Guangzhou service workshop was serving a business volume of 5 million RMB.
Today, with the relocation, the new Guangzhou Service Center has dramatically expanded its total area to 3,500 square meters, signifying a qualitative leap in service capacity. This expansion coincides with an astounding tenfold increase in business volume, now approaching 70 million RMB – a testament to South China's immense market potential and KSB's exceptional service delivery.
Speaking at the inauguration ceremony, Mr. He Jun, Executive President of KSB Asia North, emphasized, "China is a strategic priority for KSB globally, and South China serves as an economic engine for the country." He highlighted that this relocation not only marks a milestone upgrade for KSB China's SupremeServ business but also represents a vital commitment to its customers, partners, and owners in the region. KSB remains dedicated to providing 24/7 after-sales service, confident in the quality of its repairs.
Global Vision, Digital Empowerment Accelerating Service Innovation
Mr. Falk Seidenfaden, President of KSB SupremeServ, extended congratulations and expressed strong confidence in the healthy growth and market potential of the Chinese market. He underscored rapid response as a core service principle, noting KSB's continuous innovation through its digitalization strategy to enhance repair efficiency and offer advanced digital solutions, fostering win-win partnerships with clients.
Mr. Zhu Jiongyi, General Manager of KSB Shanghai Pump Co., Ltd., also voiced optimism for the future growth of the SupremeServ business. "Despite the challenging economic environment, KSB Shanghai's performance in the first half of the year still saw an 8% year-on-year increase compared to last year. We are confident we will deliver a satisfactory full-year report," he stated, showcasing KSB's resilience and strong momentum in facing market challenges.
From establishing its first nationwide after-sales service center in Shanghai in 1995, to the 2013 inauguration of KSB Pump & Valve Technology Service (Tianjin) Co., Ltd. – a 5,000-square-meter North Asia Service Headquarters equipped with advanced heavy machining and precision testing facilities – and further expansion with service centers in Xi'an and Chengdu in 2020 and 2021, KSB has meticulously built a comprehensive national service network.
The third relocation and expansion of the Guangzhou Service Center is undoubtedly a pivotal component of this grand strategy. It will further enhance KSB's service precision and reach in South China, leveraging advanced mechanical processing, precise testing equipment, and a passionate, professional technical team to deliver "KSB's China Solution" to customers.
Shaping the Future: A New Blueprint for South China Industry
The relocation of KSB's Guangzhou Service Center signifies a crucial step in upgrading KSB's service strategy in South China. By deeply implementing its 'Proximity Force' approach, KSB is poised to deliver closer, more efficient, and more professional services, thereby fostering the high-quality development of the pump and valve industry in the region.
KSB will continue to uphold its spirit of craftsmanship, ceaselessly innovate and optimize its services, and contribute to the vibrant economic development of the area.