Strong network ensures
KSB is close to customers
The sales network is a key part of KSB’s growth strategy, supporting the company’s aim of being present wherever its customers are. Sales staff in the Regions work closely with experts in the central Market Areas and production locations, ensuring that KSB’s products and services are available everywhere – quickly, reliably and close to the customer.
We work very closely together with the Leading Application Center and the local companies. By collaborating in a spirit of mutual trust, we are able to serve global customers efficiently and in line with their needs.
In 2025, Sales not only reacted to changes, but actively shaped them. In an environment characterised by geopolitical tensions and increasing efficiency requirements, the sales teams demonstrated great dynamism, customer focus and innovative strength. The result: a strengthened market position, new energy in important segments and a clear course for the future.
Even closer to the customer – and to the right solutions
Thanks to extended consulting and training programmes, sales teams can understand technical challenges more quickly and develop suitable solutions at an early stage. Close collaboration with Engineering and Service has proven to be a real success factor, resulting in more precise quotations, shorter project lead times and more efficient implementation of complex systems.
Success knows no borders − international collaboration in Sales connects markets, people and opportunities.
KSB’s Sales team is clearly on the right track: customer-oriented, with excellent teamwork and strong commitment across all departments.
German technology is trusted around the world. Efficient solutions for the water, energy and industrial sectors, supported by strong research and development, are key.
Energy-efficient, robust and digitally networked pump and valve solutions were particularly in demand. KSB stood out from the competition with its extensive portfolio, detailed application knowledge and the ability to reliably support even the most challenging projects.
International collaboration in Sales
As part of an international exchange programme, Akash Katakdhond from India spent three months in the Building Services Market Area. He spent most of the time working in the Leading Application Center (LAC) in Pegnitz, where he had the opportunity to learn about the working methods, processes and production locations first hand.
In Frankenthal and Alphen in the Netherlands, he was also able to gain a comprehensive picture of the production and sales structures. This direct collaboration has contributed significantly to a deeper mutual understanding and created the basis for closer cooperation in the long term.
Ensuring satisfied customers means plants operating at full capacity and satisfied employees.
“Jennifer provided me with excellent support. Since returning to India, I still continue to receive valuable input for the future. The challenge is to adapt European standards to the requirements of the Indian market and match customers’ expectations with advanced technology offerings,” reports Katakdhond.
Challenges overcome
Felix Gnade from the LAC Petrochemicals / Chemicals is particularly proud about a recent project: At Moeve in the La Rábida energy park in Huelva, Spain, “green” kerosene is produced from edible fats and oils. The challenges were the short delivery time and the order-specific adaptation of products and processes to the customer’s requirements. Thanks to the efforts of everyone involved, KSB delivered in every respect.
Success knows no borders – international collaboration in Sales connects markets, people and opportunities.
