On site worldwide,
quickly and reliably
KSB SupremeServ combines global presence and local proximity. From classic maintenance to digital monitoring services or comprehensive optimisation and modernisation concepts, KSB offers its customers worldwide services based on extensive experience and expert knowledge. Combined with intelligent digital solutions and a global logistics network, customers benefit from a unique service portfolio.
Service
without borders
KSB SupremeServ covers every aspect of the product life cycle and acts as a partner to its customers, offering everything they need for the safe and reliable operation of their systems – around the clock, seven days a week.
The sub-brands of KSB
SupremeServ
Around the globe, a total of 23 KSB SupremeServ Academy locations offer uniform standards with top training quality with the aim of developing and expanding service expertise. Target group: KSB employees, customers, service partners. Examples: Training courses on operation, maintenance and repair.
KSB experts monitor and analyse pump data from customers. This can be done on a project or permanent basis to optimise operating reliability and energy consumption while also reducing the carbon emissions of the machines. Target group: Plant operators, energy managers. Examples: KSB SupremeServ monitoring service, KSB optimisation services, KSB Sonolyzer.
Original parts, assemblies and products can be optimised and manufactured quickly and precisely, regardless of make and even if documentation is missing. Target group: Plant operators. Examples: Reverse engineering, retrofit solutions, upgrades.
KSB uses innovative additive manufacturing processes and rapid casting (sand printing) to produce the required components quickly and precisely. Target group: Plant operators. Examples: Individual solutions using made-to-order additive manufacturing.
Services related to the fast provision of KSB spare parts, in particular via the spare parts warehouses located around the world. Target group: Plant operators, end customers, service partners. Examples: Standard spare parts from the KSB spare parts warehouses.
Reliable solutions for renting or purchasing products worldwide provide help in the event of flooding. Target group: Private households, commercial users, plant operators, flood control agencies. Examples: KSB Flood Fighter L, AmaDrainer, Etaprime.
Learning with passion
The KSB SupremeServ Academy is committed to knowledge transfer at the highest level. The Academy offers practice-oriented training, digital learning formats and individual training programmes that deepen specialist knowledge and enable people to handle products and solutions with confidence. This approach ensures know-how is translated into real technical skills, with training available worldwide and at any time.
Training areas
Operation
Maintenance
Repairs
Individual
- Global expansion of the service partner network
- Global harmonisation of service data to improve processes
- Progressive digitalisation of services
- Identification of efficiency potential using artificial intelligence
