Customer Service & Quotations

Individual solutions for efficient pumps and systems

Recommended Spare Parts
To avoid costly downtime, we recommend that you keep the following parts in stock at your location. Please note that highly abrasive and/or corrosive applications may require a larger inventory of spare parts.

  • Suction Liner
  • Shell
  • Gaskets/Seals
  • Impeller
  • Shaft Sleeve
  • Tuf Pak packing
  • Complete bearing assembly with shaft (for some applications)


3-2-1 “Rule of Thumb”: 
We have found that it’s not uncommon for our customers to use (3) liners and (2) impellers for every (1) shell. 


How to Place an Order
To place an order, contact your authorized representative or email/fax your purchase order to a parts sales associate ps&cs@giwindustries.com. Be sure to include the following information on your order:

  • Part number
  • Pump serial number
  • Brief description of the part
Additional Information

GIW Customer Service 1-888-832-4449

Find contact information for after hours breakdown rush, technical services, customer service & spare parts sales.

GIW Customer Service 1-888-832-44491 MB
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GIW Grovetown Main Office

+1-706-863-1011

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