Service and spare parts solutions in Indonesia
From initial consultancy, planning, installation, operation and maintenance to classic and digital service concepts: KSB is on hand to help you over the entire life cycle of your system, supported by total 50 dedicated employees for after sales service activities in Indonesia.
KSB SupremeServ aims to provide comprehensive solutions and supply a complete set of spare parts to aid the needs of our customers and partners. Our professional team of engineers and our large scope of services understands and cares about our valuable customers. We are constantly exploring future technology to provide reliable, quick, and easy assistance to customers and partners throughout Indonesia.
We provide service offerings workshop based from repairing pump single to multistage (include non KSB pumps), overhaul pump single to multistage (include non KSB pumps), repairing and Overhaul KSB and non KSB valves, reverse engineering KSB and non KSB pumps, retrofit, supported by Mechanical Seal Workshop (refurbishment/replacement, direct retrofit, and provides one-day repair/lapping service for mechanical seals located in Cibitung.
Our field service including repairing and overhaul KSB and non KSB pumps and valves, supervision of installation and commissioning, Annual Maintenance Contract (AMC), On-site service (investigation, trouble shooting, etc) and SES (System Efficiency Service).
KSB offers complete spare parts kits for many pump ranges. The kits contain sealing elements, bearings and impellers, for example, and are considerably less expensive than purchasing each part separately. All original spare parts by KSB are state of the art that help reducing energy consumption and prevent downtime.
Ensuring our customers and partners are fully supported for further assistance, we provide 24/7 call center for further assistance: Jakarta: 0811 940 2853 Kalimantan: 0811 940 2547 Email: IDSupremeServ@ksb.com