Listen to U 高管面对面
Listen to U-Face to Face Communication with Senior Executives
“Listen to U 高管面对面”是KSB构建员工沟通的渠道之一。每月都会有固定的主题。秉持着开放、安全、有跟踪、有反馈的原则，旨在收集员工敬业度持续提升的合理化建议。扫描二维码了解更多主题信息。
“Listen to U-Face to Face Communication with Senior Executives” is a channel for KSB to communicate with employees, with a monthly assigned topic. Based on the principle of “open, safe, tracking and feedback”, it aims to collect the rational suggestions that can continuously promote the dedication of employees. Scan the QR code for more topics.
This session of Listen to U-Face to Face Communication with Senior Executives was opened by Ms. Zhang Zhuoya, Regional HR Manager, North Asia. The topic was "What kind of boss could give me a sense of accomplishment”. Ms. Zhang said that “the best communication must be face to face. I hope all of you don’t hesitate to tell your ideas in the discussion.” Then she took out a small box and said with a smile to all participants “We have prepared a small gift for each of you. Let’s draw a raffle for the gift.” The atmosphere became active and harmonious instantly and everybody smiled to their hearts’ content.
It followed that the two senior executives---Zhang Qian (Senior Purchase Manager) and Li Xiaoping (Production Director for Engineering Pumps), and Secretary Zheng Yaohui, a representative from the trade union who was invited to participate in this activity introduced themselves. And then all the participants introduced themselves in succession. The seminar got started in a relaxed atmosphere. Everybody aired his/her own views around the topic - “What kind of boss could give me a sense of accomplishment”.
The editor summarized the following key words based on their discussion as the “reference for the remarks and behaviors of managerial staff”. Since they are heartfelt wishes from ordinary people, I hope the leaders read it three times before going to work everyday.
Love the company, love one’s own post and love employees.
Looking far ahead, with correct and clear goals.
With a clear mind, able to divide, convey, communicate and unify the goals.
Able to lead the team to reach and surpass the goals.
Able to mobilize the employees by giving a shot in the arm.
Fighting at the front line when tackling tough problems and acting as the solid backing for the staff in work.
Discriminating in rewards and punishments
Able to recognize the employees’ efforts and achievements in time.
Able to correct the employees’ mistakes in time in a rational way.
Fair, just, transparent, based on the facts and standards in performance assessment, focusing on process management.
Able to adopt suitable methods to communicate with different employees.
Knowing how to listen to others, able to control his/her temper and deal with problems with a high EQ.
Full of positive energy, able to transmit it to people around.
Fair and just, willing to hear the truth.
Knowing the subordinates and assigning them to the right posts
Understanding how to delegate effectively.
To assign employees with challenging tasks.
Able to identify the shortcomings and good points in employees.
Paying attention to the development of employees, able to offer constructive suggestions for their improvement.
Understanding the value of employees and treasuring them.
Able to give constructive suggestions to employees in planning of career and offer them necessary resources.
Able to pay close attention to the psychological changes of employees and care for them.
Able to go to the grass roots to find out the basic reason of problems and solve them.
It won’t help if we only summarize. We need the practical action! Let us ordinary people see real difference! We have made a draft plan and hopefully you can offer your own valuable ideas and suggestions for making improvement.
Action One: The company will make a poster of the "reference for the remarks and behaviors of managerial staff” and put them up on the corridors, offices and dining rooms where leaders would pass or stay, so they can do as it says all the time.
Action Two: The elements in the “reference for the remarks and behaviors of managerial staff” will be included into the training for leadership. Action Three: The company will make quantitative and qualitative assessment of leading actions of the leaders and then send feedback to them so as to urge them to conscientiously improve their leadership.
Thank you for your great support for this event! Welcome all of you to enter for the next session of Face-to-Face Communication with Senior Executives.
日期：5 月 23 日，主题：如何让员工更有归属感。
Date: May 23; Topic: How to give employees a stronger sense of belonging?
Senior executives attending the sessions in May: Zhang Zhuoya, Yu Jianzhong, Jiang Ping and Zhang Qian.
Expect to see you again!