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KSB Service Partners

KSB’s service partners: the service network for your pumps and system

When it comes to servicing pump systems, swift and comprehensive help is crucial. KSB’s customers can count on high levels of technical expertise from KSB’s service partners for pumps and more.

KSB’s service partners provide quick and competent help whenever pump systems require servicing

KSB customers can rely on competent and rapid assistance for all types of service assignments from KSB’s service partners. KSB’s service partner network ensures complete coverage for the provision of service for pumps, valves and automation products in building services, in industrial systems, and in water and waste water plants.

Whether family homes or office buildings, waste water treatment plants, pumping stations or industrial facilities: KSB’s service partners can handle all tasks relating to selection, delivery, installation, commissioning, repair and inspection.

KSB trains its service partners to ensure that they know every pump set right down to the smallest detail and can perform professional inspection, maintenance and even repair work. KSB’s service partners also advise on the energy-efficient use and operation of pump systems and on digital solutions for preventive maintenance.

In service cases concerning  non-standard engineered equipment and  for general questions related to the work of the service department please contact KSB OOO directly.

The service department at KSB OOO provides diagnosis, warranty and after-sales service and repairs for non-standard engineering KSB equipment both at its own service centre in Moscow and field service and repairs on customer’s site. 
We also provide contract supervision, installation support, testing and commissioning as well as assembly of pump sets with local content (e.g motors of Russian make).

KSB OOO service department:

Tel.: +7 (495) 980-11-76 (ext. 400- 406)

Our portfolio

  • Technical consultancy
  • Sale and installation of KSB products
  • Commissioning of electronically controlled and conventional systems, including bus system
  • Maintenance contracts
  • Repair – including other manufacturers’ pumps
  • Energy efficiency analyses
  • Comprehensive stock of spare parts

Your benefits

  • Round-the-clock availability 
  • Based right around the corner and quickly on site 
  • Short repair times 
  • High level of technical expertise thanks to regular training in accordance with KSB standards