The KSB Group is a worldwide leader in the supply of pumps, valves and related systems. It is internationally known for the excellent quality of its products, for the company processes and services rendered to the customer, for the attention it pays in reducing waste and environmental protection and natural resources.
For several years, in the aforementioned viewpoint, it has acquired the entire ownership of REEL, an important Italian company operating in the field of converters and automation systems production.
The Mission of REEL
REEL operates in the design, production, assembly, marketing and assistance of energy converters, inverters, automation systems, command and control, and electric motors and accessories, based on a solid tradition of high technological level and attention to human relationships. Our success is achieved in the satisfaction of our customers, our employees and collaborators, the KSB Group and other interested parties, respecting the environment, the applicable requirements and compliance obligations.
The Integrated Management System Manual is based on the "European Foundation for Quality Management Model" (EFQM model). We use the concept of Total Quality to be applied to our products, processes and services offered.
The Integrated Management System
It bases its principles on the following international standards:
- Quality Management (ISO 9001:2015)
- Environmental Management (ISO 14001:2015)
- Health and Safety Management (ISO 45001:2018)
Furthermore, it contains the organizational and technical requirements to achieve the following business goals:
- Customer satisfaction
- Respect of the contractual delivery terms
- Performance of Customer Service
- Performance of our Suppliers
- Commercial and economic management
- Energy consumption management
- Sustainable waste management
- Management of employee health and safety.
With the application of the Integrated Management System in all sectors of our company, we assure the continuous improvement of our products, processes and relationships with customers, suppliers and employees.